Joining a new offering within a global network, this London-based CX Strategist role is a unique opportunity.

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What's the opportunity?

At the forefront of modern agency thinking, our client is as equally adept at developing innovative customer experience propositions as they are creating award-winning TVCs. As they look to increase their CX offering, there is an opportunity for a proven CX Strategist to join the team.

You will be working with instantly recognisable brands who value the agency as a strategic partner both for customer communications and for wider brand development.

The CX Strategist will use both primary and secondary data to define compelling customer experience strategies primarily across clients' digital touchpoints - be that content, comms or customer service.

Who would be best suited?

Having built your career in a data-rich industry, you will have a track record of unearthing nuggets of insight from broad data sets. Moreover, you will be adept at translating these findings into clear, actionable briefs which demonstrate opportunities for clients' business growth or market advantage.

But isn't that just describing the role of a comms agency Strategist?

More importantly, due to the start-up nature of this team, you will need to share the team's collaborative mindset of mutual support.

Want to know more?

Get in touch with David Love at The Great & The Good to discuss this London-based CX Strategist role further.

The Great & The Good represents talented people who love what they do. We recruit for the great and the good of the Marketing, PR, Digital, Advertising and Creative industries.